We guarantee the quality of our products.
If your hammock or stand breaks within a year of you receiving it, we will replace it quickly and without quibbling.
The weight capacity of our hammocks is on average 40% of the breaking point (I have tested this myself). So if the capacity stated is 120kg, it will probably break at 300kg .. which means that you can relax if you happen to weigh 119kg ! Our stands are really high quality products, whether made from powder coated steel or wood.
If anything should happen, just email a photo to us of the offending item and we will contact you straight away to sort out the problem.
There are some occasions where we won't replace an item...
1. If the item has been clearly misused. i.e.
- Using a Belize chair back to front.
- Using a hammock as trampoline.
- Keeping a stand or hammock partially submerged in water.
2. If you have had the item more than a year.