Hammocks from Hammock Heaven.co.uk

1. What size space do I need to hang my hammock?

As a general rule, the minimum hanging distance is about 20cm less than the overall length of the hammock (from loop to loop). This length is shown in the diagrams next to each hammock. This length is useful when selecting your stand, or selecting a hammock stand for a hammock that you purchased elsewhere.

The maximum hanging length can be as long as you like (if you have some long ropes. But for stability, we would only recommend up to 2.5m from the end of the hammock to the point where the rope is attached to something solid.

2. Where is my order?

If you ordered before 12:30pm, your order will be dispatched that day for next day delivery. If you can't wait and you want to track your order, email us (mail@hammockheaven.co.uk) , and we will send you the tracking code. We will have this information by 6pm on the day of your order.

With this tracking code you can either visit www.dhlgroup.co.uk or phone DHL on 0870 2400012 to get detailed tracking information.

3. Will my hammock be okay if it gets left outside?

The first thing we did in August 2004 when we started HammockHeaven was to set up a hammock in the garden. This is a standard cotton hammock (lambada). It has been outside , unprotected day and night for a year now. The colours look a little faded, but nothing is rotting, and I think it would look new if we chucked it in the washing machine.

Having said that, it will eventally decay. If you want your hammock to last for ever, I would recommend one of the weatherproof hammocks (such as the banana hammock), or that you purchase a hammock sock which simply slides over the hammock in one movement to protect your hammock from the elements.

4. Will the hammocks and hammock stand take my weight? The weight limits look a little low...

The testing is done by dropping these weights from a height on to the hammocks, and then building in a large margin of error. Although we can not recommend that you overload your hammock, they are very strong and we have had four adults chilling in the family sizes hammock on an Atlas stand before with no sign of a problem.

5. Will the hammock stand be okay if it is left outside ?

Yes, This is what they are designed for. We recommend that you treat them with a wood treatment product after about a year (ask at your local DIY centre) which one.

6. I dont want to wait in for delivery can you give me an exact delivery time?

No , we can't give you an exact time, however, If you do not want to wait in for a delivery, then you can leave a note on your front door with instructions for the courier to leave the package somewhere safe (or with a neighbour). We are not responsible for the loss of any packages should you choose to do this.

7. Should I take a Hammockwith Spreader bars or a traditional Brazillian style hammock?

In two words - personal preference. The ones with Spreader bars are easier to get in to (but also easier to get tipped out of). They will dry quijker should they get wet, and maybe they look nicer. The ones without spreader bars are arguably more comfortable (this is the style people have been sleeping in for eons). You can also use a hammock sock with the brazilllian style hammocks, so it is easy to protect them from the weather.