We love receiving nice comments from you. Here is a selection of comments since 2004. We also sell hammocks on Amazon, so you can see some of the feedback at the bottom of this page from that channel.

I wanted to say thank you so much for your service!!! I absolutely adore my new hammock, it’s beautifully made and the recycled cotton material is so much softer than I thought it would be! At half price too it was such a bargain as the quality is fantastic. All in all I am really impressed and will recommend you to family and friends should they require a hammock! 🙂 Thanks again. Katie

Hi Ada,

Sorry I didn’t get back to you yesterday. Thanks for all your help. We did as you said and stretched/forced the hammock and managed to get it onto the clips. Once it had been lain in it was perfect.

I’m used to dealing with the many companies in the UK who constantly let you down and I expected problems at every turn, but it made a refreshing change to deal with a company who delivered as promised and were knowledgeable about their products. The hammock stand itself is beautiful and of excellent quality. As mentioned it was a gift from my Mother to my Father for his retirement and he was absolutely thrilled with it. I’ll be imagining him spending many lazy days in it enjoying his retirement.

Many thanks for all your help.

With kind regards,


9th July

I purchased a hammock from you very recently which developed a fault. I just want to say that, when I reported this, it was dealt with kindly, efficiently and very quickly.

I had intended to post a testimonial anyway as I had been very impressed with your company’s service when I made the initial purchase, and this very much reinforces my satisfaction.

I plan to make another purchase very soon and would recommend you wholeheartedly. Regards

Pam Stevenson

13th July

Hi Paul, just to let you know I received my hammock and I’m very happy with it. Thanks very much for your exceptional service.

Kind regards,

29th July

Thank you for our hammock which arrived today, having only ordered it yesterday. The children and I are thoroughly enjoying it in this gorgeous weather – hoping to do so for many years to come!

Thanks again – will definitely shop with you again.

Gaynor R

Dear Stuart,

If only all companies were as good as Hammock Heaven ! I have to say I’m so impressed.

I spent 20 minutes researching hammock prices on the internet, but it was wasted time since yours were the best. But on top that, your service was brilliant. A very helpful conversation, and less than 24hours later my wife’s birthday present is here waiting to be wrapped up.

Thank you so much. I will certainly recommend you.


I wanted to thank you for the fantastic service I received when ordering my Olymp h Hammock stand, Paradiso Rainbow hammock and protective cover. My order arrived at breakneck speed (less than 25 hours!) and was in perfect condition. I love the stand and will be making great use of my hammock, come rain or shine.
This is my second order from your company and I will certainly recommend you to my friends, whom I suspect will all want to try out my new hammock.
Thank you again

Kind regards
Karin Papps

Ps: I have written this in a more formal manner so that you can use my feedback on your website, if you would wish to do so.
15th April


Many thanks for your speedy delivery, all hammocks look lovely. I am particularly excited about the travel one, as it is very light and compact and would come very useful next summer holidays.

All the best,

19th September

Thanks Stuart, all received, very impressed with your customer service.


3rd September

Dear All at Hammock Heaven,

I am writing to express my thanks for your excellent customer service. I ordered a hammock for my husband for his 30th birthday and realised after the payment went through that he would be at home the next day and could possibly guess the contents through looking at the packaging. I called your customer services team who were so helpful and arranged with FedEx to delay the delivery by one day so that I could ensure I’d be home rather than my husband!

Our beautiful hammock arrived yesterday, in perfect condition, and I cannot wait to give it to him. The quality of both the construction and colour is better than I could have hoped – I am so impressed and will definitely be back to purchase again when we upgrade to a flat with a garden!

Many thanks for your service and excellent quality products. I will not hesitate to recommend your company to my friends and family.

Kind Regards,

2nd July

Thank you Stuart for your brilliant customer service, knowledge and advice. The hammock is fantastic and it makes the gardena really fun place to be, not to mention relaxing. Thank you!
Alex V
25th June

Thanks, it arrived safely and we managed some decent swinging time before the rain set in!

1st June
1 x Pack of Microropes (2 in a pack)
1 x Palacio Cafe Hammock

Thanks, it arrived safely and we managed some decent swinging time before the rain set in!

1st June
1 x Pack of Microropes (2 in a pack)
1 x Palacio Cafe Hammock

Thank you for my fab new hammock. It was an easy purchase which I am pleased with.
The delivery and your service has been very good.
Thank you,
1 x Aruba Cayenne
29th May

Just to let you know the hammock arrived on Friday in time for the party! And it looks lovely, thanks very much for your freindly efficient service, I’ll be sure to recommend you if anyone else I know is after a hammock!

Best wishes
29th May
1 x Palacio Jacquard Hammock

Thankyou, my hammock arrived today. I only ordered it yesterday and it is now assembled in the garden (assembled by me, god knows how!): the product is great, the service even better, many thanks stuart, I SHALL RECOMMEND YOU, Faith Lewis
1 x Apollo Hammock Stand
1 x Samba Fuego Hammock

25th May

If it’s of any use to you and the company, everything looks great and is in perfect order, plus the service you’ve provided has been excellent. I’m a really happy customer and will definitely be using Hammock Heaven in the future, as well as recommending you to friends and family.

Best regards,

17th May

Absolutely brilliant yet again . thank you it arrived safely am next day.x


10th November

Hi Hammock Heaven,

Just wanted to let you know I have finally got the hammock out this weekend and it is sooooooo comfy..!! Can’t believe how good they are and I suspect you’ll be getting another order soon or next year for another one in a different style and/or size.

Thank you so much and take care,


22nd August

just to say thank you very much for your fantastic service. i love my new hammock and it arrived really quick with all the right kit ( and it worked, that almost never happens!).

8th July 2011

I ordered my hammock at 22.50 on Wednesday. The weatherman forecast a warm and sunny weekend and I thought ‘There’s no way it will be here before Monday’. It just shows what I know; my hammock arrived at 9.30 this morning (Friday). It was assembled by 10.00 and has been occupied for most of the time since, even when the sun disappeared. Thank you so much – what a great service and product!
Lynn S

27th Jun

Thank you so much – superb service as ever, the hammock arrived this morning and I was able to enjoy the sunny afternoon dozing in the garden in blissful comfort!


4th June

Dear Stuart,
Birthday boy (50) finally opened his magic box and loves his Troja stand and hammock. He has been found asleep in it several times already and says it makes him feel like he has reclaimed the garden. Even as I write this he’s heading out there with a beer and a book. Best antidote to high blood pressure ever.
Best wishes,
1st June

Many thanks for your excellent service and such a beautiful product which arrived today, and has been briefly tested. The hammock is simply lovely, well made, it looks and feels like a very special handcrafted hammock, and is very, very comfortable. I am looking forward to the projected ‘heat wave’ over the next couple of weeks to test it properly, especially on our next camping trip – perfect. Once again, thank you for an excellent service and super product, I will be recommending you to friends.

Sue L

17th May

Dear HammockHeaven

Hammock received today, assembled and already in use!

I’m very pleased with it and impressed with the speedy delivery.

Needless to say I will be recommending you to anyone who will listen!

Andy C

1 x Lambada Mango Hammock
1 x Sumo Hammock Stand

27th April

Hi Stuart – got them on Wednesday, truly wonderful service and they have been in use constantly since they arrived.

Thanks again,

Susan M
23rd April

Dear All,

Many thanks for the Apollo Hammock, it turned up promptly and is now a happy feature of the garden and in the sunshine is definitely getting it’s fair share of use…

Eric L

26th April

I wanted to say thank you so much for your service!!! I absolutely adore my new hammock, it’s beautifully made and the recycled cotton material is so much softer than I thought it would be! At half price too it was such a bargain as the quality is fantastic. All in all I am really impressed and will recommend you to family and friends should they require a hammock! 🙂 Thanks again. Katie

Hammock arrived safely. Thank you for your efficient + prompt service. Your website is excellent and informative.

21st April – Barabados Lemon + Smartropes

We have received it and it is perfect. Thank you, brilliant service and products.

20th April (Rumba Delfino Hammock)

hammock arrived yesterday,it is perfect.

8th April

Thank you for a fantastic hammock and really easy-to-use fixings. We were slightly disappointed that it did not arrive until Monday, following order on Thursday (daughter’s birthday, Saturday), but I presume that this is because my order was a bit late (ordered sometime between 3.30pm and 4pm). Possibly I missed some small print on the website stating the latest time to order for next day delivery? If that is the case, might I suggest that you make it more prominent?

However, it is great, my 15 year old has wanted one for years and is very happy with it, and I am impressed that it packs away easily and lightly, so less chance it will be left out in the rain because we can’t be bothered. Your website was easily the most informative, and I will recommend you highly to anyone who wants to know.
Thank you so much.

5th April

(in reponse we have made the relevent information in large bold red text – Paul)

“See what I mean, you provide fantastic service! Thank you. C” 5th April

amazing! I placed the order yesterday and it arrived today! Many thanks for the prompt service.
1st March

I would like to thank you for your very prompt response to my order. It arrived the next day! Excellent service.
28th January

I found the service excellent – from searching on the internet – to the discussions over the phone – any queries I had was answered fully and the details were very clear.
The website is informative and realistic giving a true appearance of what you will receive.

Bearing in mind I ordered a day before Christmas Eve; I could not believe the hammock arrived in time for Christmas!!!

No complaints whatsoever, the fact that it is in my son’s bedroom has brought so much popularity around my son – his friends love it – their mums were intrigued at the idea but when they saw it – especially the bolts on the wall – you can have it up or completely put away very easily they are asking me for details.

They are not only for gardens but bring colour and creativity to the home… Thanks again – FIVE STARS!!! Hey if you need help at the Ideal home exhibition let me know lol

M.C- 14th January

What incredible service! Ordered 1.30pm yesterday – free delivery – in my house already!! Thank you
13th October

Many thanks for such a quick and efficient delivery – it’s hanging in the tree today!!
7th September
9th July 2015

Have just received hammock – we`re back in Hammock Heaven !!!
Many Thanks
1st September

Hello – Just to say a big thank you for the speed with which my order was processed. I placed the order on the 9th and received it on the 10th. A big plus is that it is just what I wanted.
Thank you

11th August

Hi Hammockheaven,
I have recived my aqua hammock thankyou, very quick service, also tryed it out in my pool last night, just what I wanted. I will recommend you to my friends.
30th June

Hello, It has been received and is already hanging in the garden. Perfect on a day like this. Thanks for your quick service.

24th May

sunny day.. how can i get my wife out of the hammock?? its great!
George R

6th May

Thank you very much. We received the Hammock today on my Daughters Birthday and she is really happy! Thank you for your help.
Mrs J T

4th May

Received Hammock and stand 2 days after online order-BRILLAINT PRODUCTS!-speedy delivery. AM VERY IMPRESSED.

26th March

Hi Stuart,
Just wanted to say thanks for your email assistance – as feedback the response I got from other companies was weak and not very helpful and your replies were the deciding factor in ordering a hammock and ordering from yourselves.

15th April

Hammock arrived today prior to your email actually – great service! My husband is delighted with his birthday present. All we need now is a decent summer!
Regards, Fiona

29th March

Thank you for your prompt delivery. The packing is excellent and the hammocks and hanging chairs cushion are in perfect state. Thank you very much. Keep up the good work!
Regards, Phoebe

17th March

Its arrived, keep the money, great service as you offered it back.
Don’t ever forget this about your customers!

13th January

Thanks for hammock it was the only post that made it through the recent weather. It was lovely swinging in it looking at the snow! You were very helpful and efficient. Cheers. Fran Giddings.

12th January

Hi Caroline,
Thank you for your wonderful customer service. I have given fedex a ring as per your voicemail and they are re-delivering tommorow.
Thanks again
Kind Regards
Catherine Nossier

11th January

Hi Caroline – thank you for all your help.
We received the hammock and stand today, Christmas Eve.
Thank you for your speed dealing with our order, especially this close to the holidays – our 14 year old daughter will be thrilled!
Happy Holidays and thank you once again.
Morag & Charlie Berrido

25th December

Received. Fantastic service…….Merry Christmas!!!

17th December

Hammock arrived next day as promised. Terrific service, thank you.
21st October

It arrived this morning
Many thanks…I didn’t expect such a swift response
All the best

24th September

Hi there,
It’s arrived already! Thank you so much for the fantastic item and service. I knew I’d added you onto my ‘favourites’ for a reason. 🙂
Many thanks, again.
Sue Grant

3rd September

Just thought I would tell you how much I’ve loved the hammock
chair I bought from you earlier in the year. Pure comfort!
Thank you.
Rob Bishop

3rd September

Dear Stuart
Nail biting to the end as it arrived this morning. It looks perfect – so
small and neat – ideal for packing to take on holiday. Thanks very much.

24th August

The hammock was excellent quality and a great product.
All the best,
Liz (who bought the Yayita baby hammock)
11th August

Thank you very much for your excellent service. From an impressive fast delivery of the original order to a reassuring ‘no quibble’ refund of the goods we decided to change. I’ll be placing another order in due course.
5th August

The hammock arrived on Thursday – very quick service. We love it! Lets hope we have a good summer from now on. Fantastic service from you, many thanks.
27th July

H h
Fantastic service – arrived before 10 this morning.
Many thanks,

23rd July

H h
I’ll be coming back for any hammock related purchases I need in the future. Very impressed with your service!!

16th July

H h
I’d just like to say that I bought my wife a Brasil Gigante hanging chair for her birthday this weekend and she is absolutely over the moon. What a fantastic thing it is ! Thank you very much for making birthday shopping so easy this year
8th July

Thanks received . Very pleased with the hammock and smart ropes. Great service will recommend.
5th July

Thank you very much. Arrived yesterday. Love the hammock
4th July

Thank you, our hammock has arrived and it’s great!
18th June

Just a quick note to say that my hammock stand arrived today as promised. What excellent service from start to finish. THANKYOU
9th June

Thanks very much!! And love the service, very efficient !!
18th June

Just like to say thank you we bought the amazon hammock and it
is great.. we are now soooo relaxed thank you!
15th June

hat a wonderful service – thank you so much – order placed RC288349 and I’ve bought the smart ropes as well so I can escape to the orchard!
kindest regards
25th May

It arrived Friday as promised. THANK YOU!!!!
Kind regards,
18th May

The hammock and stands arrived on thursday and are great. We put it up that evening and are looking forward to some really good weather – I think its going to be very popular in the garden this summer.
Thanks for your help.
17th May

I don’t know if your company tracks customer compliments – as opposed to just complaints – but if they do I would like to say that you have been extremely helpful and very friendly. I will definitely recommend Hammock Heaven to all of my friends.
All the best
29th may

feedback: Thank you! What fantastic service and products 🙂
I bought a hammock for my parent’s wedding anniversary. I ordered it on
Bank Holiday Monday (evening) and less than 48 hours later it was
assembled on site. They absolutely love it. Can’t wait for the sun to come
27th May

The kids love it x
9th June

Thank you! What fantastic service and products 🙂
I bought a hammock for my parent’s wedding anniversary. I ordered it on
Bank Holiday Monday (evening) and less than 48 hours later it was
assembled on site. They absolutely love it. Can’t wait for the sun to come
27th May

The kids love it x
9th June 2009
Although this email is a little late, I must thank you for your continued excellent service. I ordered on a Thursday and requested I would like it to arrive on Saturday. It did and I am delighted. Thank you again.
19th May

Thanks Stuart very good customer service
14th May

Just to say, we are really pleased with the Ooolaroo special
offer! It’s wonderful!
11th May

Thank you for all your help and good service.
13th May

The hammock arrived promptly on Friday and our daughter slept in it for two nights on a scout camp at the weekend. She reported that it was very comfortable and it will now be put to good use in our garden (we are optomists, weather wise)!
Thanks for your prompt and efficient service. We would definately order from you again.
11th May

What an amazing service and the product looks good too – though
it’s pouring with rain and we can’t actually use it. Also need extra rope
to hang from tree.
Lizzie, Thank you.
30th April

I just wanted to thank you so much for the very fast, efficient service you provided.
We are delighted with the backpack chair, it’s perfect. In fact I’ll be back to order another soon otherwise we’ll all be fighting over it!
Thank you
Sue Grant
21st April

Many thanks ….all arrived on time…..brilliant service …..hope the weather improves soon so we can use it….
Paul P
17th April

We’ve got it up already and it’s excellent! Thank you
Steve O’Callaghan
7th April

Great, thank you. I received my order today and can’t wait to try out the hammocks on a beach in ghana in April. fab websites!! will definately order from you again.
regards, Eleanor.
9th March

Hi Stuart
all went well and the hammock arrived on the Friday..attaching picture of happy birthday man, being very stoical as temperatures were close to zero!
thank you!
(note from Stuart: the photo was great, thanks!)

9th March

Thank you very much for your help and support in this case, I will recommed you and your company for excellent customer service.
All the best from Oxford
27th January

The replacement floating chair arrived today. Companies who exceed their customers’ expectations most certainly deserve to succeed and Hammock Heaven very definitely comes into this category. I am most grateful to you and will have every confidence in ordering from you again.
Regards, Sue Randle
Hammock arrived this afternoon -excellent delivery service! The colour is fine, unlike our Belfast weather, but I hope I will be trying it out very shortly.

8th August

I just wanted to say thank you, for the excellent service i received from
I ordered a hammock for my partners birthday, on the Monday morning and it
was there by 10am as promised, on Tuesday.
The hammock has gone down a storm …he loves it!! ( so do the rest of the
Many thanks…….
Best wishes to you all.
3rd August

With grateful thanks again for the wonderful service,

1st August

Many thanks for your excellent help.
Best regards,
1st August

Hi, Husband loves his birthday pressie alot. The cats are
benefitting also. Great doing business with you. Delivered next day as
I will look after it for him when he’s at work.

1st August

Dear Hammock Heaven
I just wanted to drop you a line to say what a fantastic service. Not only was postage free my hammock stand arrived within 24 hours of me ordering it. I buy loads of stuff on the internet and this has got to be the best service I’ve received. Now can you work your wonders on the weather so I can go a use my hammock!!
31st July

Many thanks. Second order, and as before – very happy… especially with prompt delivery.
Best wishes

28th July

Hi there.
Arrived safe and sound yesterday – many thanks – world class customer service.

18th July

Just a quick note to thank you for your extremely efficient service. Hammock ordered Thursday afternoon and arrived at my door on Friday. It was a gift for a friend’s birthday – handed over yesterday and very well received.
Thanks again

My husband has just opened his “birthday surprise” – the hammock I bought from you. He is absolutely delighted (as am I). The service was
fantastic, really helpful and very patient when I kept
changing my mind. Thank you so much. (Just one gripe – where’s the
(nb. sunshine arrived a day late…is a popular order!! – hammock heaven)
The hammocks look wonderful, I have bought this one for my son – might get myself one too.
Best wishes, J
29th May

Thanks, really great Hammock worth the wait
Kind Regards

19th May

Thanks – the hammocks have arrived and are great – just what I wanted.
Highly efficient service. I shall recommend your firm to others.
Regards, J
19th May

Thankyou for the prompt response it is fantastic customer service.
9th May

Hammock received as promised. Gave it to my brother in law as his birthday present. He was very pleased with it and we all agree on how comfortable it is. “Roll on the good weather!”
Thanks for actually supplying what you said you would, when you said you would. So many companies don’t.

24th April

i have recently bought a hammock & stand from you as a birthday pressie for my husband;
thank you for a swift delivery; excellent quality stand & hammock ; amazing ; he is so happy with it and cant wait to start using it!! (wish id noticed the sock cover for hammocks when i ordered as this would be useful for the odd bit of rain!!)…trouble is now the kids want one too and its hard to get them out of the thing!!! we cant beleive its soooo comfortable; thank you for a good service; i will certainly recommend you;

21st April

Many thanks received today and looks great.

16th August

What service! Being late to order my daughters birthday prsesent – organised as ever- I placed my order at 12.15pm Wednesday and it arrived 8.30 am Thursday. I know she’s going to love it and I’m hoping to spend some time myself being lazy and lapping up the sunshine.
I just wisHammockHeavenammock Heaven sold more things so I could enjoy using such a professional, efficient, helpful company more often! Thanks and look forward to buying from you again – when I treat myself!

15th August

Hi Caroline – thank you so much for your help and excellent service!!! I couldn’t believe it when it all – including the right cushion – arrived at 8.30 this morning. What a brilliant service you run. I’ll send you an email via your site – when I’m less rushed, which I would be happy for you to use as an endorsement. Thanks once again
P.S.I know – lazy monkey that she is – that my daughter is going to love it!

13th June

Hammock received. Excellent service and thank you. I am in Hammock heaven. Never owned one before. God knows why, they are just wonderful as well as elegant. Used to be TV, now it’s book, wine, cushions and off down the garden. Great stuff!
Peter K

13th May

Dear Sara Thank you so much for this being done so fast
I would just like to say you have the best customer service I have encountered on the internet, and I shall be recommending your company to all my friends
Thanks again
Kate Mahon

8th May

Hi – would just like to sat a big thank you! My order arrived ontime.
I think the hammocks represent great value for money – they are good quality and the stand too – it was even easy to put together!
I spent all of Saturday in it – refusing to come out! Pity it reained the rest of the weekend – looking forward to some more sunshine!
Thanks very much for a great service and great product.
Lorna 🙂

6th May

I would just like to thank you for your excellent hammock and excellent service. I ordered on Tuesday night and took delivery on Thursday morning at 9.30 am. I have one slight problem, I can’t get the kids off it so I can have a go !!!!
Would not hesitate to recommend Hammock Heaven ….
Many Thanks….
Ian Clarke

27th March

Just a note to say, order received and very pleased with the products. Your service was efficient and rated high for customer satisfaction. I will mark your webpage as a ‘favourite’ and recommend to my family, friends and contacts.
Yours FEBlack

12th June

Your lovely hammock arrived today! Thank you. It looks great hanging between two apple trees. Long may the good weather last!
Best wishes,
Philippa Seale

11th June

We are delighted with them. Your photos don’t do them justice. As yesterday was sunny I spent most of the day in my hammock!
Thank you very much

20th June

Many thanks – I received the items yesterday and can’t wait to give them to my husband for his birthday. Many thanks for such a smooth transaction
Kind regards

13th July

I am very impressed with your company so far. The website is lovely, easy to use and you are able to see the products clearly. The contact I have received from you has been excellent, and I will certainly recommend you. Kind regards

18th July

Hi Sara
We just want to send a great big ‘THANK YOU’ to Hammock Heaven for its prompt service and delivery. We love our hammock — extremely cozy and comfortable to relax and sleep in it…for hours! We will definitely recommend Hammock Heaven to others.
Thanks again!
Jacqueline & Stephan

23rd July

To all those at Hammock Heaven,
Thank you for you very prompt and courteous service, my brother, for whom the hammock was a gift for his 60th bithday, received it on the day of his birthday and was delighted. All we need know is some pleasant summer sun for him to enjoy it! I guess that in your power to deliver though!!
Tony Cannings

26th July

feedback: Brilliant service yet again! I brought my hammock from you a few years ago and you were brilliant then and I just ordered some replacement covers yesterday which arrived today.
Thank you!

26th July

Hi Sara,
Many, many thanks for this. The Clip and complete spare bracket came through a few days ago, and, if only the rain would stop, my hubby is looking forward to finally getting to relax in his birthday present.
May I say what a wonderful service you have provided, I will certainly be recommending you to all of my friends!
A very grateful,

7th August

Thank you so much for dealing with my order so promptly. The ‘Sock’ arrived this morning, within 24 hours of being ordered. Brilliant!

7th August

Received hammock today many thanks for such quick and efficient delivery

6th August

Many thanks for such swift service, the hammock stand arrived within 24 hours and just as I was leaving for work. Can’t wait to get home, put it up and sip my G&T in the garden.

7th August

Hi Paul
Geat service – you were 45 minutes out but considering I live on an island off the north of Scotland I have forgiven you!!!
Will use your company again

8th June

8:e juni
STORT tack för utmärkt och snabb service!! Ni är utan tvekan snabbast både på att leverera och svara på mail bland de företag jag har köpt ifrån.
Trevlig helg /Niclas

26th June
Hi Paul
My hammock arrived on Friday & I just wanted to say that I think it is fabulous – really good quality and the colours are beautiful. Often you take a bit of a punt when you order things on line but I am very impressed with your service & the hammock is better than I could have hoped. I put it up on our roof terrace at the weekend and the smartropes work perfectly. The problem now is that my husband & I are fighting about who gets to sit in it!
thanks again

13th April
Just a quick thank-you for swift delivery, perfectly timed for a lazy day languishing in Easter holiday sunshine – in a hammock ordered less than 24 hours prior to receipt.
As good as your word – will recommend to friends!
Theresa van Straten

Amazon Feedback on hammocks
Amazon Feedback on hammocks